On-site Onsite Support. 1 year(s). Service time (hours x days): 24x7. On-site support. As a Poly Certified Service Partner, get the Poly+ support you need with the power to elevate your customers collaborative experience. Benefit from 24x7 ecosystem cloud partner support, advance hardware replacement[1], and select Professional Services discounts.[2]. Features. On-site support. Yes. Number of years. 1 year(s). Service time (hours x days). 24x7. Service type. Onsite Support. Type. On-site. leaflet